How to Delete Your AI Girlfriend or Companion Account and Data (2026)

How to delete your AI girlfriend or companion account on 28 platforms, including Replika, Nomi, Character.AI and Candy AI: the documented route, whether deleting removes your chats, what each policy keeps and for how long, and whether deletion cancels billing. Plus App Store and Google Play rules and a GDPR/CCPA erasure template.

Editorial team covering the AI companion category. We research each platform from its own site, pricing, policies and public user feedback, score it on eight weighted categories, and disclose affiliate links. See our methodology for how ratings are made.

Published 28 min readAbout our methodology
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The short answer

To delete an AI companion account, open the account or profile settings, find the delete option (often under a "Danger zone" or "Advanced" heading) and confirm. Do it in this order: export anything you want to keep, cancel billing where you bought the plan, delete, then save the confirmation.

Does deleting your account delete your chats? Where a platform documents it, deletion removes them from the live service, and many call it permanent. But the policies we read on 2026-10-25 also list what stays: payment records, sometimes account data for years, moderation records, backups, de-identified training data, data already sent to AI providers, and characters you made public.

Two traps are easy to miss. First, deleting an app does not cancel an App Store or Google Play subscription, and deleting the account often does not either. Billing continues on Kindroid and Jupi, for App Store or Google Play plans on Darlink AI, and for Google Play, SubscribeStar or Boosty plans on SpicyChat AI. Replika's help centre says the same, though its Terms say otherwise. Nastia AI and PolyBuzz will not let you delete until the plan is cancelled or has expired.

Second, on several platforms the help pages or terms and the privacy policy describe different outcomes (for example AI Peeps, Candy AI, EVA AI, Joi AI, Secrets AI and Selira AI). A written erasure request is worth sending if you want the fullest deletion the law allows.

Summary table

PlatformHow to deleteWhat deletion removes / keepsCancels billing?
AI PeepsUser panel > Delete accountChats, images, PeepCoins go; invoices up to 10 yearsYes
Candy AISettings > Danger Zone > Delete AccountChats, images, characters go; financial data 10 yearsYes, before renewal
Chai AIApp: Profile > Settings > Delete AccountChats not itemised; data up to 5 yearsNot documented
Character.AIProfile Settings > Account > Manage Account & DataChats not itemised; shared Characters may stayNot documented
Darlink AIApp or website settings, or emailChats, characters, profile go; backups until overwrittenNo, for store plans
EVA AIIn the app or website (no menu path), or email [email protected]Chats not itemised; Terms and policy conflictNot documented
FantasyGFAccount Settings or emailChats not itemised; deleted or anonymisedNot documented
GoLove AISettings > Account > Delete Account (app text), or email"All your data" per the dialog; personal data about 6 yearsYes (dialog text); balance not refunded
Joi AIIn the Service or website (no menu path), or email [email protected]Chats not itemised; some records 5+ yearsNot documented
JupiApp settings or emailChats stay on your device until you delete the app; flagged messages keptNo
KindroidDelete every KindroidChats go with each Kindroid; anti-abuse records keptNo
Kupid AIEmail [email protected]Chats not itemised; personal data about 6 yearsNot documented
Muah AIDelete Account control (user guide)Chats not documentedNot documented
My Spicy VanillaManage account > Delete accountStories and all content after 24 hours; billing records 7 yearsNot documented
MyDreamCompanionSettings > Account > Delete AccountChats not documentedNot documented
Nastia AIAccount > Danger zone, after cancellingChats, companions, tokens go at once; violation records up to 7 years or longerMust cancel first
Nectar AIDiscord ticket or emailChats not itemisedNot documented
Nomi AIAccount Settings > Delete accountChats not itemised; personal data in about 28 daysNot documented
OurDream AIProfile > danger zoneChats, generations, dreamcoins go; popular characters may stayYes
PolyBuzzSetting > Account > DeleteChats not itemised; backups kept until upgradedPremium must expire first
ReplikaAccount Settings > Delete ReplikaChats and photos go; messages up to 60 days; financial records 10+ yearsHelp centre: no; Terms differ
Romantic AIIn the app or Service (no menu path), or email [email protected]Chats not itemised; accounting records up to 10 yearsNot documented
Secrets AIAccount safety > Delete accountChats and personal data go immediately; transactions 7 yearsYes (delete-screen text)
Selira AIProfile page or emailFAQ: conversations go within 48 hours; policy keeps some longerNot documented
Soulkyn AIContact page > delete-account flow (interface text)Chats, Kyns, images, Souls go; personal data about 6 yearsYes, no refund
SpicyChat AIProfile > Advanced > Remove AccountChats, characters, memories goWeb plans only
SweetDream AISettings (no exact path)Chats not itemised; transaction records 5+ yearsNot documented
UDesireAIProfile settings or emailChats not itemised; some data "a limited period"Not documented

"Not documented" means none of the pages we read says either way, so assume billing continues and cancel it yourself. The platform sections below are in alphabetical order.

How we built this guide: CompanionRank read and compared each platform's published privacy policy, terms, help pages, official blog posts and store listings on 2026-10-25. We did not create accounts or delete anything ourselves. Details change often, so check each platform's current page before you act. See our methodology.

The order that matters

1. Export first, if you want a copy. Deletion is irreversible on many of these platforms. Self-serve exports exist on Kindroid, Character.AI (3 to 4 weeks), Muah AI, My Spicy Vanilla (stories) and Nastia AI (chat by chat). Elsewhere a full copy generally means an access request by email. Moving apps? See our switching guide.

2. Cancel billing in the right place. Apple and Google plans are cancelled in the store, web plans in the account, and third-party plans (such as SpicyChat AI's SubscribeStar and Boosty plans) on those sites. Our cancellation and refunds guide has the exact steps.

3. Delete, using the route below. If you cannot sign in, many platforms accept an email request from the account's address.

4. Keep the confirmation. Screenshot the final screen, keep any email, note the date, and check your next statement.

5. Send a written erasure request where a policy keeps data after closure or says nothing about what deletion removes.

Platform by platform

How to delete your AI Peeps account

  • Route: on AI Peeps, tap your profile picture, scroll to the bottom of the user panel, choose Delete account and confirm once (Delete Your Account page, August 25, 2026). Locked out: use the contact form from the account's email or write to [email protected]; completed within 30 days.
  • Removed: account, chats, generated NSFW images and PeepCoins, including bought coins (not refunded). The delete page says deletion runs immediately; the privacy policy (May 28, 2026) says "generally" within 7 days.
  • Kept: published Peeps (no longer connected to you), payment records up to 10 years under Italian law, a salted hash of your email, and moderation records.
  • Billing: deletion cancels an active subscription.

How to delete your Candy AI account

  • Route: on Candy AI, My Profile > Settings > Danger Zone > Delete Account (help article last edited March 26, 2025, so labels may differ).
  • Removed: chats, images, characters and history. Timing and unused tokens are not documented.
  • Kept: the Privacy Notice (October 19, 2026) keeps account data up to three years after last activity unless you request deletion of your personal data, which is then deleted "without undue delay". It does not say the button counts as that request, so email one too. Financial records: ten years.
  • Billing: deleting before renewal cancels the subscription. Still charged? Email support with the account email and the card's last four digits.
  • Contact: [email protected]; [email protected].

How to delete your Chai AI account

  • Route: in the Chai AI app, Profile > Settings > Delete Account (privacy policy, October 12, 2026), open to users in every country. On October 25, 2026 the App Store link on Chai's site returned "not found" (its Safety page still cites an App Store rating). If you can no longer open the app, write to the contacts below. Chai Web is a separate platform with no documented deletion route; EU and UK users can email [email protected].
  • Removed: "your account and associated personal data", not itemised.
  • Kept: up to five years after deletion, longer for legal claims. Conversations train models after identifiers are removed; whether that is undone on deletion is not stated.
  • Billing: not documented, so cancel first where you subscribed: Google Play, or iPhone Settings > your name > Subscriptions. Chai Web: subscription section of your profile > "cancel plan".
  • Contact: [email protected]; [email protected].

How to delete your Character.AI account

  • Route: web: Profile > Profile Settings > Account > Manage Account & Data > Delete Account. App: Profile > settings icon > Remove Account (help article last edited October 2024, so menus may differ).
  • Export first, and soon: Export Data is in the same web menu (app: Profile > Settings icon > Legal & Privacy > Export Data). Exports take 3 to 4 weeks and the emailed link lasts 7 days. Character.AI's official blog announced a voluntary Chapter 11 process on October 12, 2026, with a sale expected by the end of November or early December and a wind-down if no bid keeps the platform running. An export requested on October 25 could take until mid-to-late November.
  • Removed: "permanent and cannot be reversed"; not itemised.
  • Kept: Characters you shared may stay active, and no retention periods are given. Character.AI retains certain data to train its models; the EEA/UK opt-out covers only new content. The privacy policy allows disclosure in a sale of company assets.
  • Billing: not documented. Cancel store plans with Apple or Google; web c.ai+ at Settings > Account > Manage. The blog says subscriptions remain active and billing is unchanged for now.
  • Contact: [email protected] or the Help Center request form. Character.AI has no CompanionRank review; see Character.AI alternatives.

How to delete your Darlink AI account

  • Route: the Darlink AI privacy policy (August 2025) says delete your profile "via the app/website settings" or ask support. No help page gives the menu path.
  • Removed: profile, Virtual Friend configurations, chat history and other content, permanently (Terms). Asking for your own account to be deleted forfeits refunds of fees and unused tokens (Refund Policy).
  • Kept: backups and legally required records until "overwritten or deleted", no period. Anonymised conversations may train its AI.
  • Billing: the Terms say deleting your account or the app does not cancel an App Store or Google Play subscription (a search of both stores on October 25, 2026 found no DarLink app from its operator, FameLink SA; an app with the same name comes from an unrelated developer). Website plans are cancelled in account settings or by writing to support.
  • Contact: [email protected].

How to delete your EVA AI account

  • Route: the EVA AI Terms (June 30, 2026) say delete "in the Service"; the privacy policy (June 3, 2026) adds the website, or an email to support, who will guide you. No menu path is published.
  • Removed: the Terms say deletion is irreversible and all data is "removed permanently". The policy says requests take "some time" and do not reach data already passed to third parties.
  • Kept: the policy reserves the right to keep data on legal and legitimate-interest grounds, which conflicts with the Terms. Characters you create belong to EVA AI.
  • Billing: not documented. Cancel through the store or website where you bought Premium.
  • Contact: [email protected] (also for the DPO).

How to delete your FantasyGF account

  • Route: the FantasyGF Terms offer a request through Account Settings or an email to [email protected] from the account's address, framed for EEA, UK and similar users. Identity may be checked.
  • Removed: personal data is "deleted or irreversibly anonymized" within legal timelines; not itemised.
  • Kept: data needed for legal compliance, fraud prevention or disputes; no periods. The Terms grant a perpetual licence to User Content.
  • Billing: not documented. Cancel first under Settings > Subscription.

How to delete your GoLove AI account

  • Route: GoLove AI has no help article on deletion, but its web app's own interface text shows Settings > Account ("Manage your account, account deletion.") > Danger Zone > Delete Account, with a reason field (max 300 characters) and a confirmation. Its privacy policy (revised 23/12/2024) also gives a right to erasure, with requests to [email protected], which aims to answer within one month.
  • Removed: the deletion dialog says the action is "PERMANENT - all your data will be deleted" and that you lose access to all content. The homepage's "one-tap delete" is something else: it wipes one AI partner and its history, not the account.
  • Kept: personal information usually six years from account closure, and erasure may be refused for legal reasons. That sits uneasily with the homepage's claim that private conversations are "not stored on internal servers".
  • Billing: the deletion dialog says an active subscription "will be cancelled automatically" and that your remaining balance cannot be restored or refunded. To cancel without deleting, use Settings > Unsubscribe (Terms, 03/02/2026); unused credits then expire.

How to delete your Joi AI account

  • Route: the Joi AI Terms (4 June 2026) say delete "in the Service"; the privacy policy says delete your profile on the website "provided you have legal or other applicable grounds to do so", or ask support. No menu path is published.
  • Removed: data goes "according to our Privacy Policy"; you may lose Premium, Bot Subscriptions, Neurons and characters. Requests "take some time".
  • Kept: data under the law and Joi's legitimate interests. An appended Anti-Trafficking policy keeps terminated-account records at least five years; whether that covers self-deleted accounts is unclear.
  • Billing: not documented. Cancel in Settings > My Subscriptions, and cancel Bot Subscriptions separately from Premium.
  • Contact: [email protected]; +1 888 685 9040.

How to delete your Jupi account

  • Route: account settings in the Jupi app, or email [email protected] from your account address (Terms, August 17, 2026). No source gives the exact menu path. Jupi says it processes deletion requests within 72 hours.
  • Removed: profile, credentials and private characters. Public characters stay under "Deleted User". Chat history is stored on your device and survives account deletion until you delete the app or clear browser data. Credits are lost.
  • Kept: blocked or flagged messages indefinitely, exempt from erasure requests; safety scores up to 12 months; analytics up to five years. Data sent to Google, OpenRouter or OpenAI follows their policies.
  • Billing: deletion does not cancel. iOS: Settings > Apple ID > Subscriptions.

How to delete your Kindroid account

  • Route: Kindroid documents no separate delete-account button. Its help centre (Common issues, October 20, 2026) says you delete your account by deleting every Kindroid: Chat tab > ⋯ next to the Kindroid > Delete. The last one must be scheduled and is deleted after 24 hours; Restore cancels it meanwhile.
  • Removed: journals, backstory, personas, location history and custom voices once the last Kindroid goes; chats and media go with each Kindroid. The privacy policy's UK, EEA and Swiss section says account deletion takes effect 24 hours after the request.
  • Kept: subscription status, currency counts and registration records to prevent abuse. Purchases reappear if you re-register with the same email.
  • Billing: deletion does not cancel; the help centre says subscribers must type an acknowledgement of this first. Web: Profile > Billing > Manage; mobile: the app store.
  • Contact: [email protected]; [email protected] (UK, EEA, Switzerland).

How to delete your Kupid AI account

  • Route: Kupid AI publishes no help page or menu path for deleting an account. The Privacy Policy (revision dated 02/05/2023) gives a right to erasure, with requests to [email protected].
  • Removed: not itemised.
  • Kept: personal information usually six years after the account is closed; some erasure requests may be refused for legal reasons.
  • Billing: not documented. The Terms (revision dated 10/08/2026) say to email [email protected] to stop rebilling.

How to delete your Muah AI account

  • Route: the Muah AI user guide lists a Delete Account control that "starts the account-deletion flow" but does not say where it sits or what follows. "Wipe Cloud Data" (CLOUD > Cloud Sync Tools) separately deletes cloud chat history and settings.
  • Removed: not documented; the guide says to read the final confirmation. The chatroom also keeps local data in your browser.
  • Kept: not documented; the privacy policy (effective 5-17-2022) has no retention section.
  • Billing: not documented. The Terms allow cancelling by email, in settings or through the payment provider.
  • Contact: [email protected].

How to delete your My Spicy Vanilla account

  • Route: on My Spicy Vanilla, Manage account > Delete account, or email [email protected].
  • Removed: after a 24-hour recovery window, profile, email, stories, characters, images, audio and club activity. Clubs you created stay, unlinked.
  • Kept: billing records 7 years after the financial year; fraud records up to 3 years; logs 30 days. The policy says content never trains AI models.
  • Billing: not documented. Cancel on My Subscriptions first.

How to delete your MyDreamCompanion account

  • Route: on MyDreamCompanion, Settings > Account > Delete Account (privacy policy, October 9, 2026), or email.
  • Removed: not documented.
  • Kept: "as long as necessary", with no periods. Anonymised or aggregated data may improve its AI.
  • Billing: not documented. Cancel first under Settings > Unsubscribe. A Google Play app named "My Dream Companion" is from another developer.
  • Contact: [email protected].

How to delete your Nastia AI account

  • Route: on Nastia AI, cancel your membership first; the help centre says deletion is blocked while it is active. Then, on mobile: sidebar > ⋯ on your profile row > Account > Account tab > Danger zone, type "delete my account", enter your password and tap Delete account.
  • Removed: immediately and irreversibly: companions, chats, memories, media, profile and tokens (not refunded).
  • Kept: payment records as tax law requires; rule-violation records, including the chats of accounts that broke the rules, up to 7 years or longer where needed for an investigation or legal claim; backups overwritten "on a regular cycle".
  • Billing: Membership > Manage > Danger Zone > Cancel membership; locked out, email [email protected].
  • Contact: [email protected].

How to delete your Nectar AI account

  • Route: for Nectar AI, request deletion through a Discord ticket or [email protected] (FAQ). The Terms mention instructions "on the App or Site", but no help page describes an in-app path.
  • Removed: permanent, per the FAQ; not itemised.
  • Kept: not documented; the privacy policy has no retention section.
  • Billing: not documented. Cancel first at Profile > Settings > Subscription and Credits.

How to delete your Nomi AI account

  • Route: on Nomi AI, Profile > Account Settings > Delete account, confirm by email and type DELETE in capitals (Nomipedia, August 23, 2026).
  • Removed: all personal information "within 28 or so days" (privacy policy, April 27, 2026); Nomipedia says deletion cannot be undone.
  • Kept: training archives (no longer attributable to you), your communications with Nomi, and data for legal proceedings. Its licence over your input survives termination.
  • Billing: not documented. Cancel where you bought (web: Profile > Subscription > Manage Subscription).
  • Contact: [email protected].

How to delete your OurDream AI account

  • Route: on OurDream AI, profile page > "danger zone" > delete my account (help article, August 3, 2026); processing takes 24 to 48 hours.
  • Removed: generations, unpublished characters, chat history and dreamcoins (no refund), permanently.
  • Kept: legal and dispute data, no periods. A public character past a popularity threshold may stay active. De-identified data may be used for any purpose.
  • Billing: deletion cancels the subscription.
  • Contact: [email protected] or [email protected].

How to delete your PolyBuzz account

  • Route: on PolyBuzz, Setting > Account > Delete (web privacy policy, June 1, 2026; the Android app's policy gives the same path). Accounts with a dispute, an unpaid charge or unexpired premium cannot be deleted. The iOS app returned no result in Apple's US lookup on October 25, 2026.
  • Removed: irreversible; PolyBuzz cannot help retrieve content, and purchases do not carry over.
  • Kept: some data in backups until the system is "updated or upgraded". How long third parties, "including the Chat-GPT platform", keep shared data is not documented.
  • Billing: premium must expire first; payments are not refunded. Cancel store plans in the store (Apple: iPhone Settings > your name > Subscriptions).
  • Contact: [email protected] (subject "Attn: Data Controller").

How to delete your Replika account

  • Route: in the Replika app, gear icon > Account Settings > Delete Replika > reason > password > Delete my Account (help article, May 15, 2026). For full erasure, use the support form's "Privacy & Safety" category; replies within one month.
  • Removed: profile, XP, chat history, photos and Store purchases, permanently, per the help centre. It is the only way to clear your whole message history.
  • Kept: messages processed up to 60 days after the contract ends; account and financial records at least 10 years (privacy policy, May 27, 2026). Replika says it will instruct AI model providers to delete when you request deletion.
  • Billing: the help centre says deletion does not cancel and store plans run until cancelled in the store. The Terms say that on deletion, cancellation takes effect at the end of the billing period.
  • Contact: [email protected].

How to delete your Romantic AI account

  • Route: the Romantic AI Terms say delete "in the Service"; the store-linked app policy says delete your profile in the app. No menu path is published. Email: [email protected].
  • Removed: all data, "without undue delay" (web policy, September 16, 2026); uploaded images and face data immediately (app policy).
  • Kept: accounting records up to ten years under Finnish law; anonymised data for model improvement.
  • Billing: not documented. Web: Unsubscribe in account settings; store plans: in the store.

How to delete your Secrets AI account

  • Route: on Secrets AI, account settings > Account safety > Delete account, which the help wiki says "Permanently removes your account and data". The privacy policy (April 10, 2026) says "deactivate" instead, without explaining the difference.
  • Removed: name, email, profile data and chat history "immediately upon account deletion" (privacy policy); the wiki says memories go too. Generated media is not mentioned.
  • Kept: transaction records 7 years; security logs up to 12 months. The policy keeps text transcripts of voice calls but does not say whether they survive account deletion.
  • Billing: the delete screen's own text lists "Cancel any active subscriptions" among what deletion does. Refunds on deletion are not documented. To cancel without deleting, the wiki says Settings > Manage Subscription; the Terms instead say to contact the payment processor or email support.
  • Contact: [email protected].

How to delete your Selira AI account

  • Route: on Selira AI, the Contact page FAQ says to request deletion from your profile page; the privacy policy (October 14, 2026) adds email. No help page lists the steps.
  • Removed: conversations, companions and personal information within 48 hours, irreversibly, per the FAQ.
  • Kept: the privacy policy keeps account information "for a reasonable period after account deletion" and usage data up to 2 years.
  • Billing: not documented. Cancel renewal in profile settings first.
  • Contact: [email protected], subject "Privacy Rights Request".

How to delete your Soulkyn AI account

  • Route: Soulkyn AI publishes no help page or menu path, but the site's own interface text describes a deletion flow under the Contact page subject "I want to delete my account permanently": confirm, give a reason, solve a simple math problem, tick that the action is irreversible and click "Delete My Account". Its privacy notice (archived copy dated September 2026) also gives a right to erasure, with requests to "Support" and no address.
  • Removed: the deletion flow lists all your messages and conversations, your created Kyns, your generated images and gallery and your Souls balance, and says "all your data will be permanently deleted". It does not say whether removal is immediate.
  • Kept: personal information usually six years after the account is closed.
  • Billing: the deletion flow says an active subscription is cancelled immediately and not refunded.

How to delete your SpicyChat AI account

  • Route: on SpicyChat AI, profile settings > Advanced > Remove Account. The help article "Deleting Your Account" says a 10-second countdown runs before removal.
  • Removed: chats, saved conversations, characters, personas, settings and memories; unrecoverable. SpicyChat's security page lists a known issue: an uploaded image may stay retrievable from its direct URL until storage cleanup completes.
  • Kept: "as long as necessary", no periods (Terms, July 23, 2026).
  • Billing: web plans cancel automatically. Google Play (PixelChat), SubscribeStar and Boosty plans keep billing, so cancel there first. Support can move leftover paid time to a new account.
  • Contact: [email protected].

How to delete your SweetDream AI account

  • Route: the SweetDream AI content policy (October 16, 2026) says delete your account from Settings; no exact path. The contact form works without an account.
  • Removed: "most data is immediately removed" (privacy policy, January 15, 2024).
  • Kept: legal, fraud and dispute data; identification and transaction records at least five years (Terms). Anonymised chats may train its models.
  • Billing: not documented.
  • Contact: [email protected].

How to delete your UDesireAI account

  • Route: the UDesireAI Safety & Trust Center says request deletion in profile settings or by email; no path given.
  • Removed: "in accordance with applicable law", processed "promptly".
  • Kept: "Some data may be retained for a limited period", no period stated.
  • Billing: not documented. Cancel in account settings first.
  • Contact: [email protected].

What "delete" usually leaves behind

Across the 28 platforms, the same categories survive deletion.

  • Payment and tax records: at least 10 years at Replika; 10 years from issuance at Candy AI; up to 10 years at AI Peeps and Romantic AI; 7 years at My Spicy Vanilla and Secrets AI; at least five at SweetDream AI.
  • Account data after closure: GoLove AI, Kupid AI and Soulkyn AI usually keep personal information six years; Chai allows up to five.
  • Moderation records: Jupi keeps flagged messages indefinitely; Nastia AI keeps violation records, including chats, up to 7 years or longer; Joi, Kindroid and AI Peeps keep records to block re-registration or abuse.
  • Backups: Darlink AI, PolyBuzz, Nastia AI and My Spicy Vanilla mention backups that outlive deletion, with no period. Most policies say nothing.
  • De-identified and training data: many of the policies describe it, including Candy AI, Chai, Character.AI, Nomi and Replika. None says it is deleted with your account.
  • Data already sent to others: EVA AI and Joi say deletion does not reach data already forwarded to third parties. Of the policies we read, only Replika's says it will instruct its AI providers to delete.
  • Public content and licences: shared characters can stay at AI Peeps, Jupi, Character.AI and OurDream AI, and several terms grant perpetual licences to what you submitted.
  • Your own device: Jupi stores chats on your device and Muah AI keeps browser data, so delete the app or clear site data.

More context is in our AI girlfriend safety guide.

What the App Store and Google Play require

If you used a store app, the delete option has to be inside the app, and Google Play apps must also offer a route outside it, such as a website, so you do not have to reinstall.

  • Apple: Guideline 5.1.1(v), enforced from June 30, 2022, requires in-app deletion for apps that support account creation. Temporary deactivation alone is not enough, and apps outside highly regulated industries should not make you phone, email or use a support chat to delete.
  • Google Play: freezing an account does not count as deletion, and data kept for security, fraud prevention or compliance must be disclosed. A listing's Data safety section shows whether "the developer provides a way for you to request that your data be deleted"; the listings for Chai, EVA AI, Kindroid, Nomi, PolyBuzz, Replika, Romantic AI and Character.AI say so.

These rules apply to apps distributed through the stores; web-only services with no store app are not covered by them.

Store subscriptions are cancelled in the store, not the app. Apple tells developers to warn subscribers that billing continues through Apple until they cancel. Our cancellation and refunds guide has the exact Apple and Google Play steps.

No delete button? Send an erasure request

This is general information, not legal advice; the rights you have depend on where you live.

Who can use it. People covered by the EU GDPR or UK GDPR have a right to erasure where a listed ground applies, for example when you withdraw consent and there is no other legal basis for the processing. California residents can ask a business to delete personal information it collected from them under the CCPA. Elsewhere, you can still send the template as a request under the platform's own policy. The rights-by-region table in our safety guide covers deadlines and regulators.

Deadlines. Under the GDPR and UK GDPR the usual deadline is one month, extendable in some cases. Under the CCPA a business must confirm receipt within 10 business days, respond within 45 calendar days (up to 90 with notice and a reason) and tell its service providers and contractors to delete your data.

What you cannot force. GDPR exempts data needed for a legal obligation or legal claims, and the CCPA exempts data needed to comply with a legal obligation. That is why payment records survive.

How to send it. Use the contact in the platform's section, write from the account's email, use any subject line the platform asks for, and keep a dated copy. In the template, keep the law that applies to you and delete the others.

Subject: Erasure request: [account email]

Hello,

Under Article 17 GDPR / UK GDPR (or CCPA section 1798.105 if I am
a California resident), I request erasure of all personal data you
hold about me.

Account email: [email]
Username or user ID: [if any]

Please delete my account and its data, including chat history,
characters, memories, generated images, voice recordings and
metadata, and pass this request to your service providers,
including AI model providers.

Please also cancel any active subscription on this account and
confirm that no further charges will be made.

Please confirm in writing when this is done, and list any data you
keep, the legal reason and for how long.

[name]

Want a copy first? Send an access request (Article 15 GDPR) before erasing. If a platform ignores you past the deadline, complain to the regulator named in its policy.

What to do if the platform has shut down or left the store

  • Send an erasure request anyway to the last published privacy contact; the company or a buyer may still hold your data.
  • Watch for a sale. Character.AI's privacy policy allows disclosure of data in a sale of company assets, and its blog says users can still delete or export.
  • App gone from the store, service still running? On October 25, 2026 Chai's App Store link returned "not found" and PolyBuzz's iOS app had no US App Store listing. If the app is still installed, use the in-app route; otherwise write to the contacts in the platform's section. Google says future charges are cancelled if an app is removed from Google Play. The Apple pages we read say nothing equivalent, so check iPhone Settings > your name > Subscriptions and cancel anything still listed.

For refunds, evidence and choosing a replacement, our shutdown guide covers what to do when a platform goes offline.

Frequently Asked Questions

Does deleting my AI girlfriend account delete my chats?

Where a platform documents it, yes, from the live service; Candy AI, Nastia AI, OurDream AI, Replika, Secrets AI and SpicyChat AI all list chats. Some data can stay: Replika processes messages up to 60 days after the contract ends, Jupi keeps flagged messages indefinitely, and Nastia AI keeps the chats of accounts that broke its rules for up to 7 years or longer. Jupi also stores chats on your device, so delete the app too.

Can I delete my chats without deleting my account?

On some platforms. AI Peeps lets you delete single chats (My Chats > Delete Chat), Nectar AI and SpicyChat AI let you delete individual conversations, and on Kindroid or Nastia AI you can delete one companion with its chats. GoLove AI advertises a one-tap delete for one AI partner and its history, and Muah AI's Wipe Cloud Data clears cloud chat history. Replika says deleting the account is the only way to clear your whole message history, though single memories can be deleted.

Does deleting the app cancel my subscription?

No. Apple and Google both say deleting an app does not cancel its subscription. Deleting the account often does not either: billing continues on Kindroid and Jupi, for App Store or Google Play plans on Darlink AI, and for Google Play, SubscribeStar or Boosty plans on SpicyChat AI. Replika's help centre says the same, though its Terms say otherwise. Nastia AI and PolyBuzz will not delete until the plan is cancelled or has expired. AI Peeps, Candy AI (before renewal), OurDream AI and SpicyChat AI (web plans) say deletion does cancel, and the deletion screens of GoLove AI, Secrets AI and Soulkyn AI say the same (GoLove and Soulkyn add that nothing is refunded).

Do I get unused credits or subscription time back when I delete?

Usually not. AI Peeps, Darlink AI, Nastia AI and OurDream AI say unused coins or tokens are not refunded, GoLove AI's deletion dialog says your remaining balance cannot be restored or refunded, Soulkyn AI's says an active subscription is not refunded, and Jupi says remaining credits are lost. Two exceptions: SpicyChat AI support can move leftover paid time to a new account, and Kindroid purchases reappear if you re-register with the same email. Use or claim what you paid for before deleting; our cancellation and refunds guide covers refund requests.

How long does it take to delete an AI companion account?

It varies: immediate on Nastia AI and, per its privacy policy, Secrets AI; a 24-hour window on Kindroid and My Spicy Vanilla; 24 to 48 hours on OurDream AI; within 48 hours on Selira AI (per its FAQ); and about 28 days on Nomi. Jupi says it processes requests within 72 hours. Many platforms give no timeline.

Can I recover a deleted AI companion account?

Generally no. SpicyChat AI, Nastia AI, Replika, Nomi AI and Character.AI call deletion permanent. Kindroid and My Spicy Vanilla allow a restore within 24 hours.

Can I delete my account if I can't log in?

Often, by emailing from the address on the account. AI Peeps completes these within 30 days, and SweetDream AI's contact form works without an account. Expect identity checks.

How do I delete my Character.AI account?

On the web: Profile > Profile Settings > Account > Manage Account & Data > Delete Account. In the app: Profile > settings icon > Remove Account. Deletion is permanent. Request an export first if you want a copy, since exports take 3 to 4 weeks, and cancel any store subscription in the store.

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